INSTRUCTOR-LED TRAINING SCRIPT - COURSE 3, MODULE 2: AI SEARCH DEEP DIVE Let's go deeper into how AI systems process and deliver information. AI SEARCH ARCHITECTURE: 1. CRAWLING: AI bots index web content • GPTBot (OpenAI) • Anthropic-AI • Google-Extended 2. PROCESSING: Content analyzed for entities, facts, relationships 3. INDEXING: Information stored in knowledge bases 4. RETRIEVAL: User queries matched to stored knowledge 5. GENERATION: AI synthesizes response from sources WHAT AI SYSTEMS PRIORITIZE: • Entity clarity: Clear identification of who/what you are • Factual content: Verifiable, specific information • Structured data: Machine-readable formats • Authority signals: Multiple sources confirming info • Freshness: Up-to-date content Your team needs to know how to manage AI crawler access. KNOWN AI CRAWLERS: • GPTBot (OpenAI) • Anthropic-AI (Anthropic) • Google-Extended (Google AI features) • CCBot (Common Crawl) ROBOTS.TXT CONFIGURATION: # Allow all AI crawlers User-agent: GPTBot Allow: / # Or block specific content User-agent: GPTBot Disallow: /private-content/ STRATEGIC DECISION: Most businesses benefit from allowing access to public content. Block only truly proprietary material. For organizations with multiple locations, services, or brands: ENTITY HIERARCHY: • Parent Organization └─ Subsidiary/Division └─ Location └─ Services └─ People (providers) Use schema to show these relationships: • parentOrganization • department • member • makesOffer MULTI-LOCATION CHALLENGES: • Unique content per location • Consistent NAP format • Location-specific reviews • Individual GBP profiles In Module 3, we'll tackle managing local SEO at scale across all your locations.